Aged Care at Home

 Many people prefer to remain in the comfort and familiarity of their own home as they age, rather than moving into residential care facilities. If you'd like to maintain your independence and continue living in your cherished home environment, Ametz home care provides the personalized support to make this possible. We carefully assemble a dedicated team tailored to your unique needs and preferences, then arrange regular visits to provide the assistance and companionship that helps you thrive in your own space while maintaining the lifestyle you value. 

 The role of your Ametz support worker is entirely shaped by your individual needs and goals. Our versatile team can assist with daily household tasks, personal care, transportation, and social engagement, while our registered nurses provide specialized clinical care in the comfort of your home. Our allied health professionals focus on maintaining and enhancing your mental and physical wellbeing through targeted support. With years of experience, we recognize where our help can make the greatest difference, and we remain flexible enough to adapt our services as your needs evolve over time. 

 In-home care offers numerous advantages that prioritize your comfort, independence, and quality of life. You can remain in the familiar surroundings you love, surrounded by cherished memories and personal belongings that bring you joy and security. This personalized approach allows you to maintain your established routines and lifestyle while receiving tailored support that adapts to your specific needs and preferences. In-home care promotes greater independence by enabling you to stay connected with your community, neighbors, and local networks that are important to your wellbeing. Additionally, receiving care in your own environment often proves more cost-effective than residential facilities while providing the peace of mind that comes with professional support whenever you need it. 

 A Home Care Package is a government subsidy specifically designed to help seniors access essential home care services, enabling them to remain in their own homes for as long as possible. These valuable funds can be used to access the full range of services that Ametz Community Care provides, from personal care and household support to nursing and allied health services. We understand that navigating the Home Care Package application process can feel overwhelming and complex, which is why our experienced team is here to guide you every step of the way. We're ready to answer all your questions, simplify the process, and can even arrange a referral on your behalf for an ACAT assessment to get you started on your journey to receiving the support you deserve. 

While applying for a Home Care Package may seem complex, the process is essentially just 5 straightforward steps that Ametz Community Care can help guide you through.

Step 1 — Confirm your eligibility. You'll generally need to be aged 65 or over, live in Australia, want to continue living in your own home, and require some support to maintain your independence.

Step 2 — Register with My Aged Care. Contact My Aged Care to register and schedule a home visit with ACAT (Aged Care Assessment Team). Our team can assist you with this initial contact and help prepare for your assessment.

Step 3 — Complete your ACAT assessment. The ACAT team will visit your home to evaluate your eligibility and determine the appropriate level of care you require. My Aged Care will follow up with a letter within a few weeks, informing you whether you've been approved for a package.

Step 4 — Join the National Queue. Once approved, you'll be placed on a waitlist called the National Queue. Depending on your approved Home Care Package level, your wait time can range from a few weeks to several months.

Step 5 — Receive your package assignment. You'll be notified by letter when a Home Care Package is assigned to you. You then have 56 days to choose your preferred provider like Ametz Community Care and activate your package to begin receiving the support you need.

 Absolutely! At Ametz Community Care, we believe that meaningful connections are the foundation of excellent care. Our goal is to match support workers to clients based on their clinical needs as well as social, cultural, and language preferences. We take time to get to know you personally – your interests, personality, values, and what makes you feel most comfortable and engaged. Using this understanding, we carefully select a support worker who we believe will form a genuine, positive relationship with you. While we can't always guarantee a perfect match from the start, we actively welcome your feedback throughout our partnership and remain committed to making adjustments to ensure you feel completely satisfied with your care team. 

 Care is a universal human need, and at Ametz Community Care, we celebrate and embrace the rich diversity of our team and the communities we serve. Our support workers represent many different cultural backgrounds and collectively speak over 40 different languages. While we cannot always guarantee that we have an available support worker who shares your exact cultural background, we are committed to doing our absolute best to connect you with someone who understands and respects your cultural values, traditions, and communication preferences. We believe that cultural understanding and language compatibility are important elements of providing truly personalized care. 

 Navigating aged care and NDIS services can sometimes feel overwhelming with all the terminology and acronyms involved. At Ametz Community Care, we want to ensure you feel confident and informed throughout your care journey. That's why we've created a comprehensive glossary that explains all the key terms, processes, and services you might encounter. Whether you're wondering about ACAT assessments, Home Care Package levels, NDIS planning meetings, or specific care terminology, our easy-to-understand definitions will help clarify any confusing or hard-to-understand terms, empowering you to make informed decisions about your care.